Terms of Service

Effective: 2026-04-19

These Terms of Service (the "Terms") govern your use of BuildMyLease (the "Service"). BuildMyLease is operated by

LaLa Solutions LLC

, a Delaware limited liability company ("LaLa Solutions", "we", "us", "our"). By using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. What the Service is

BuildMyLease is a document-generation tool. You answer a guided interview; we assemble a PDF rental document from templates and state-scoped clauses based on your answers. The Service is not a law firm and does not provide legal advice. Using BuildMyLease does not create an attorney–client relationship. See our Disclaimer for the full statement.

2. Who may use the Service

The Service is offered to users in the United States who are at least 18 years old and legally capable of entering into contracts. The Service is not directed at anyone under 18, and we do not knowingly collect information from minors.

3. Acceptable use

You agree not to:

Reverse-engineer, scrape, or otherwise attempt to extract the underlying templates, rules, or source code of the Service;
Use the Service in bulk or through automated means to generate documents for resale or redistribution;
Use the Service to generate documents for unlawful purposes or in violation of any applicable law;
Impersonate another person or provide materially false information when generating a document;
Use the Service — the questionnaire flow, the generated documents, or any output — to train, fine-tune, benchmark, or otherwise improve any machine-learning system without our prior written consent;
Resell, sublicense, or otherwise make the Service available to any third party as a paid or unpaid offering.

4. Payment and refunds

The Service charges a flat fee per generated document. Payment is processed by Square, Inc., subject to Square's terms and privacy policy. We never receive or store your full card number or CVV.

Not satisfied? Get a full refund within 14 days — as long as you haven't downloaded the PDF yet. To request a refund, email [email protected] with your order reference.

Once the PDF has been downloaded, the sale is final. We handle edge cases — verifiable defects, wrong-document situations, or duplicate charges — on a case-by-case basis; contact [email protected] and we'll make it right.

5. Electronic records and communications (E-SIGN consent)

By using the Service, you affirmatively consent under the federal Electronic Signatures in Global and National Commerce Act (E-SIGN, 15 U.S.C. § 7001 et seq.) to receive every information, disclosure, notice, receipt, and generated document from us electronically. The Service is paperless by design.

You retain the legal right to a paper copy of any document the Service generates for you — you satisfy that right at any time by printing the generated PDF yourself. If you require paper delivery from us directly, do not use the Service.

You may withdraw this consent by ceasing use of the Service and requesting deletion of your records via [email protected]. Withdrawal of consent does not retroactively invalidate any documents already generated or signatures already applied.

6. Intellectual property

Once you pay for a generated document, you own the PDF and may use it freely for the specific tenancy you generated it for. We retain all rights in the underlying templates, clause library, rules engine, and software. You are not licensed to resell, redistribute, or repurpose the templates themselves.

7. Disclaimers of warranty

THE SERVICE AND THE DOCUMENTS IT GENERATES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND. WE DO NOT WARRANT THAT A GENERATED DOCUMENT IS LEGALLY ENFORCEABLE IN ANY PARTICULAR SITUATION, FIT FOR A PARTICULAR PURPOSE, OR COMPLIANT WITH LAWS AS THEY CHANGE AFTER THE DATE OF GENERATION. See the Disclaimer page for related statements.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LALA SOLUTIONS' AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR LOST DATA.

9. Indemnification

You agree to indemnify and hold harmless LaLa Solutions, its officers, and its affiliates from any claim arising out of your use of the Service or any document you generate with it, including claims by a tenant, landlord, co-signer, or third party related to a tenancy.

10. Dispute resolution — individual basis only

Any claim you bring against LaLa Solutions arising out of or relating to the Service must be brought in your individual capacity and not as part of any class action, consolidated action, coordinated proceeding, or private attorney-general action. You and LaLa Solutions each waive any right to have a dispute heard as a class, consolidated, or representative proceeding.

This clause does not affect your right to bring an individual claim in a small-claims court of competent jurisdiction, nor does it limit either party's right to seek injunctive relief to prevent intellectual-property infringement.

If a court of competent jurisdiction finds this class-action waiver unenforceable as to a particular dispute, that dispute proceeds individually under Section 11 (Governing Law) and the remaining provisions of this Agreement continue in full force.

11. Governing law and venue

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles. Any individual dispute not resolved under Section 10 will be brought exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of those courts.

12. Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected in the "Effective" date above. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

13. Entire agreement

These Terms, the price posted at the time of your purchase, the Disclaimer, the Privacy Policy, and the Cookie Policy together constitute the entire agreement between you and LaLa Solutions regarding the Service. Any other communication from us — including but not limited to email, live chat, phone, social media, promotional material, or verbal representations from any employee, contractor, or automated tool — is not part of this Agreement and is superseded by these Terms unless explicitly memorialized in a writing signed by an authorized representative of LaLa Solutions.

14. Severability, waiver, and assignment

If any provision of these Terms is held invalid or unenforceable by a court of competent jurisdiction, that provision is limited to the minimum extent necessary to make it valid and the remainder of the Terms continues in full force. A court may replace any invalid provision with a valid one that most closely reflects the original intent.

No failure or delay by LaLa Solutions in exercising any right under these Terms operates as a waiver of that right or any other right. Any waiver, to be effective, must be in writing and signed by an authorized representative of LaLa Solutions.

You may not assign or transfer these Terms or any rights under them without our prior written consent. LaLa Solutions may assign these Terms, in whole or in part, in connection with a merger, acquisition, corporate reorganization, or sale of substantially all of its assets, or to any affiliate, without your consent.

15. Contact

Questions about these Terms or the Service: [email protected]

Legal notices and service of process: [email protected]

Mailing address (via registered agent): LaLa Solutions LLC, c/o ZenBusiness Inc., 611 South DuPont Highway, Suite 102, Dover, DE 19901. See also our

and

Disclaimer